By Dezign is strictly a side business, so we do have full-time jobs. Emails will be returned in the evenings, however, we do try to sneak a peek at our inbox at every chance we get. :) We welcome your questions and comments about By Dezign products and services. Please send any inquiries to: info@bydezign.com. Please note that we are located in Fremont, California. Standard postage and delivery charges will apply. Sales tax charged to California orders only.